Shipping policy

Shipping Policy for Brewmart Brewing Supplies via Australia Post

Effective Date: 03/07/2024

1. Shipping Methods and Timelines

We offer the following shipping methods through Australia Post:

• Standard Shipping: Delivery expected within 2-6 business days.
• Express Shipping: Delivery expected within 1-3 business days.

Please note that delivery times may vary depending on the destination and any unforeseen delays beyond our control.

2. Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your package, as well as the destination. You can obtain an accurate shipping quote during the checkout process on our website.

3. Order Processing Time

Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing times may be longer.

4. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the tracking number provided on the Australia Post website.

6. Lost or Damaged Packages

While we take care to ensure your package arrives safely and on time, we are not liable for any lost or damaged packages once they have been handed over to Australia Post. If your package is lost or damaged during transit, please contact us so we can assist you in filing a claim with Australia Post.

7. Address Accuracy

Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Returns

For information regarding returns and exchanges, please refer to our Returns Policy.

9. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at:

Email: info@brewmart.com.au Phone: (08) 9370 2484